Web Apps, Portals & Apps

Yes, as preparation for your planners' work. AI recognises the loading and delivery addresses, dates, goods and references in an email or PDF, and prepares them as a draft order in your TMS. A planner checks and confirms, especially for unusual orders. Start with the customers who send the most orders and expand if it works well. With AI integrations and API integrations it fits into the systems you already have.

Give them insight themselves. In a customer portal shippers see the status per shipment, the expected arrival time and documents such as the consignment note and proof of delivery. An automatic email with a link at departure and delivery makes it even easier. The data comes from your TMS and the on-board computers, so nobody has to keep anything up to date by hand. Your planners are interrupted less often and your customers know where they stand.

Yes, if your WMS can share the data. In a customer portal customers see their stock, open orders, shipping status and returns, without emailing or calling. Through API integrations the data comes straight from your systems, so nobody has to retype anything. Customers can also download documents or pre-notify a delivery themselves. That builds trust with your customers and brings calm to your customer service team.

Yes, if the data is available in your terminal or order system. Through API integrations you retrieve the status, and with automated flows you send a message at fixed moments: arrival, delay, release or ready for pick-up. Customers choose whether they see that by email or in a portal. That reduces the number of status questions and gives your customer service time for the exceptions.

By showing you understand what they need. A laboratory, garage or web shop has different requirements from a private customer: fixed pick-up times, urgent runs, careful handling or proof of delivery. Give those sectors their own page and make requesting a business account easy. A customer portal with an overview of trips and invoices makes you a regular partner. With LinkedIn Ads and local SEO you reach businesses in your region.

Show the screen and explain what it solves. A fleet manager wants to know what it saves them: less searching for paperwork, spotting earlier when maintenance is due, fewer empty kilometres. A short demo video or an interactive tour of the platform says more than a list of features. If the platform itself is hard to use, a critical look at the UX/UI helps. With motion design you turn a dashboard into a story.

Start with the user's daily tasks, not with all the data you have. A planner wants to see which vehicles need attention, a fleet manager wants costs and maintenance per period. Put exceptions at the top, keep the rest one click away and make sure it works on a tablet or phone too. Test with real users before you build further. With good UX/UI design a dashboard becomes something people open every day.

Yes. In a customer portal customers see the manuals, service history and matching parts per machine, and order spare parts without picking up the phone. Faults can be reported with photos and the serial number, so your service team knows right away what is going on. The portal can pull data from your ERP or service system. That way the customer relationship keeps paying off after the sale, and your inside sales team gets far fewer calls.

Yes, in a customer portal. Per site they see which installations are in place, when the last maintenance took place, which inspections are coming up and which reports belong to them. They report faults with photos and location, so your engineer knows what to expect. Data can come from your planning software or service system, depending on what it allows. For facility managers with many buildings that saves a lot of email, and it gives them a good reason to stay with you.

Yes. Instead of a monthly PDF, we build a dashboard or client environment where clients see readings, inspection results, documents and the status of their project. The data comes from your own systems, measuring equipment or spreadsheets, depending on what is available. With permissions per user you decide who sees what. That saves your team questions, and it shows your work as it happens.

Yes, in their own customer portal. Customers see their order history, reorder with one click, download invoices and delivery notes and track the status of their deliveries. Several colleagues at one customer can each have their own login with personal permissions, so the buyer approves what the engineer puts in the basket. That saves your inside sales team a lot of 'could you resend that invoice' emails.

That mainly depends on your product range, the quality of your product data and the integrations your ERP offers. A shop with a manageable range and a standard integration goes live sooner than one with tens of thousands of items, customer pricing and several warehouses. So we start with a short inventory of data and systems, then build in phases: first ordering for regular customers, then expanding. After the scoping session you receive a realistic planning.

Not through an inbox hardly anyone opens. A simple staff app or intranet on the phone brings news, protocols, contact details and links to your rosters together in one place. Use push notifications only for what really matters, or they will be ignored. An app or web app can use sign-in with your existing accounts, so there is no extra password. We start small, with the information colleagues search for most often now.

More than for an ordinary app. You are building for patients and care professionals, with high demands on usability, security and privacy. We start small, with a clickable prototype and an MVP you test with real users. Keep an eye on regulation too: if your software has a medical purpose, the MDR may apply, so have that assessed upfront. For The Digital Clinic we designed and built a platform with a portal and integrations in sprints this way.

Often, yes. Care organisations work with record systems, scheduling software and measuring devices, and your platform only becomes truly useful when it talks to them. Through API integrations and, where available, healthcare standards such as FHIR, we exchange data securely. How much is possible depends on what the other party opens up. We find that out early in the project, so you do not hit a locked door halfway through.

That depends on what you want. For a few courses with video and a test, an existing learning platform is often fine, and quicker to launch. If you want to sell courses under your own brand, with subscriptions, links to your CRM or a learning path that genuinely works differently, custom development becomes interesting. We compare the options honestly. If we decide to build, we start with an MVP so you learn from real learners quickly.

With short lessons, clear progress and the occasional nudge. Nobody enjoys watching an hour-long webinar recording. Work with blocks of a few minutes, a progress bar and a certificate at the end. Reminders by email or push notification when someone has done nothing for a week also help. The UX/UI of the platform is often the difference between a course that gets finished and a login that gets forgotten.

Yes. Pupils choose a type of lesson, day and time, enrol and pay straight away, monthly by direct debit or with a lesson card. You get an overview per group and no longer have to keep spreadsheets. Often this works with an existing system that we neatly build into your website. Sometimes a custom booking widget or an integration is more practical. We choose what suits the size of your school.

Yes. A lot of practice software already has a client environment, and then we connect it to your website and processes. If you have wishes standard software does not cover, we build a custom client portal: submitting documents, giving approval, viewing reports and exchanging messages in one secure place. What matters is that it stays simple for clients, including those who log in only once a year.

In forms, ask only for what you really need to call someone back, and have sensitive details shared later through a secure channel. Loose attachments via ordinary email are not a good idea for case files. A secure client portal for exchanging documents, with two-step login, is a lot tidier. And make sure you have a clear privacy statement and cookie settings that do what they promise.

Yes. In a debtor portal someone logs in with their case number, sees what is outstanding and why, and pays straight away by iDEAL. If paying in one go is not possible, they propose a payment plan themselves within the limits you set. That saves phone calls and lowers the threshold to respond. We build the portal securely, in plain language and connected to your collection software, so your staff see every arrangement right away.

With a dashboard where they see for themselves what is outstanding, what has been collected, which cases are running and what the next step is. With Dashboards & internal tools connected to your own systems, nobody has to compile or email reports by hand anymore. Clients feel better informed, and your account managers spend their time on conversations instead of Excel.

Not via WhatsApp or an ordinary inbox. In a secure client environment clients upload payslips, property valuations and ID, with a checklist showing what is still missing. Often that can be done through your advisory software's module, which we fit neatly into your website, or through a custom portal if you want more. Make sure there is two-factor authentication, clear retention periods and an accurate privacy statement. That way you work GDPR-aware, and you do not have to ask for the same payslip three times.

Yes, in their own customer environment. Customers see their policies and terms, report a house move or a new registration number themselves and file claims with photos, even in the evening on their phone. How far that goes depends on the integrations your policy administration system offers. Sometimes a full integration makes sense, sometimes a good form that lands neatly in your system is already a big step. Your back office then has more time for customers who really need advice.

By explaining why you ask for something. Identification and customer due diligence are mandatory for many financial services, but users drop out if they do not understand why they have to scan their passport. Good UX shows how many steps are left, saves progress and gives clear error messages. Identity verification can be built in through a specialist provider. We test the flow with real users, because every unnecessary step costs sign-ups.

Yes. In a secure client portal clients see their portfolio, reports and documents, with two-factor authentication and clear permissions. Data can come through an integration from your portfolio system or the custodian, depending on what they offer. With clear dashboards you make allocation, returns and costs understandable, even for clients who do not think about investing every day. That saves your relationship managers questions and makes your service visible.

That mainly depends on the integrations. If you pull data from your portfolio system or the custodian, what they offer determines a large part of the work. A compact portal with login, documents and an overview is typically live in 6 to 12 weeks. More extensive dashboards and reports are built in phases afterwards. After a scoping session you receive a realistic planning and a tailored proposal, with security and two-factor authentication from the first version.

By breaking it into manageable steps. First a few simple questions that show right away whether financing is likely, and only then the figures and documents. Let applicants save their progress and continue later, because nobody has their annual accounts to hand right away. In a portal they upload documents and see the status of their application. You keep the overview and your team does not have to chase missing paperwork by phone.

Usually, yes. Through API integrations or automation we pass applications, documents and status updates to your CRM or credit environment. How far that goes depends on what your systems allow. Sometimes a full integration makes sense, sometimes an automatic notification with a neat summary is already a big step forward. We build it with attention to security and logging, so you can always trace who did what.

Yes, and it is often the wiser choice. Existing users do not like a product they suddenly no longer recognise. We start with a design system: colours, typography and components that work the same everywhere. Then we tackle screen by screen, starting where users get stuck. For Sami we designed both the website and the product interface, so brand and product feel like one whole. With UX/UI design it gets better step by step, without a big shock.

Yes. Whether it is sensors, machines or smart devices, we build Dashboards & internal tools and apps that make the data clear for the people who work with it. An operator wants to see different things from a manager or an end customer. We connect through the API or data platform you already use, design the right view per role and make sure alerts arrive when something is actually wrong. Not every number needs to be on screen, only the ones that lead to action.

Mainly the amount of logic underneath, not the number of screens. How many types of users are there, with which permissions? Do you need payments, integrations with other systems, notifications or offline use? Will it be a web app or a native mobile app for iOS and Android? And do not forget what comes after launch: updates, hosting and further development. We first define a sharp scope with a clear first version, so you know what you are getting into before anything gets built.

That depends on how your users will use the product. If it is mainly used behind a laptop, a web app is often quicker and more affordable to build and maintain. If you need push notifications, the camera, location or offline use, or you want to be in the App Store, native becomes more interesting. A PWA sits in between. Often one technical foundation can serve web and mobile together. With a solid API underneath you can always add an app later.

Not always. For many clubs a good mobile website already does what is needed. An app of your own becomes interesting when members actually arrange things in it: signing off for a match, booking a court, getting a push notification when a game is cancelled or showing a digital membership card. Then we build a member portal or app that connects to your membership administration. We give honest advice, because an app nobody opens is mainly a cost item with a nice icon.

Sometimes. A lot of gym booking software already offers an app you can brand in your own style, and that is often a fine start. A custom member app becomes interesting when you want to offer something the standard app cannot, such as your own training plans, challenges or a loyalty programme. We first look at what your software can already do, so you do not pay for something you already have.

Often not. A good mobile website with schedule, course and results does what most events need, and nobody has to download it. An app becomes interesting with live participant tracking, push notifications on the day itself or an event that grows every year. We give honest advice, because an app that is used one day a year has to really add something on that day.

By looking at what each role comes to do. A coach wants to analyse footage quickly, a player wants to see their own actions again and a fan just wants to watch. That calls for clear routes, smart defaults and an interface that also works on a phone on the sidelines. For TeamTV we designed the UI/UX of the renewed web app, where streaming, analysing and publishing come together. With UX/UI design we test the key steps with real users before anything gets built.

There are a few common models, and a combination often works best. Subscriptions for clubs or individual users, a free basic version with paid extras, or space for partners and advertisers. Which fits depends on who experiences the value and who is willing to pay, and those are not always the same people. We build the platform so you can work with different plans, trial periods and payment methods, and adjust as soon as you see what catches on.

Yes. In a portal coaches and officials sign up for courses, follow learning materials and see which licences or refresher training they still need. Clubs see in one overview who has completed what. That saves the federation office a lot of manual work and spreadsheets. We build that kind of portal connected to your membership administration, with roles and permissions, so everyone only sees what is meant for them. Automatic reminders make sure an expired licence is not discovered on match day.